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Customer Praise

  • The customer service team need a big pat on the back as far as im concerned. 1 phone call over a faulty pump and within 24 hours a replacement arrived! What a refreshing change to to find excellent customer service. Well done! (June 2014)
  • Really quick delivery as ever. I have recommended you to a friend who wants to make a pond. (02/06/14)

  • I would recommend Bradshaws to anyone.Prompt,efficient service with excellent value products (31/05/2014)

  • Quick arrival and no problems - we have fitted both the foam and bulb today and they are working very well indeed - many thanks (21/05/14)

  • advice i was given after ringing your store was excellent and the staff could were more than helpful to a person who knows nothing about ponds Well Done (20/05/14)

  • Excellent company to deal with. I have used the website several times over the last few years and always received prompt reliable service and good well priced products. (15/05/14)

  • Needed advice about green water in my koi pond and the help and information provided by Rachel was excellent and the replies very polite and speedy (09/05/14)

  • I have used the service for several years and am always satisfied with the service provided. Both via the internet and with direct communication (02/05/14)

  • When I needed to change (reduce) the size of the liner I had ordered, my request was dealt with extremely well. It was no bother to the gentleman I spoke to. (30/04/14)

  • Excellent advice for sorting out a pond and filter system that came with my new house. We knew nothing about pond and Koi care, but Bradshaws staff have been very patient and helpful, so we are learning, and the Koi seem very happy and much livelier now. (26/04/14)

  • Prompt delivery with EASILY the best price on the net! Top service! Would definitely buy from them again and have passed my catalogue onto a family member already! Thank you! (12/04/14)

  • I needed to call the customer service team, because I'd forgotten to order this item with my previous order, they were very helpful and courteous. Item arrived quickly and well packed. (26/03/14)